GDPR

In the United Kingdom, the main law related to customer privacy is the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
The GDPR and the DPA 2018 provide a legal framework for the protection of personal data and applies to any company that processes personal data of EU citizens, regardless of where the company is based.
The GDPR and DPA 2018 require companies to obtain explicit consent for data collection, provide customers with access to their personal information and implement robust security measures to protect personal information from unauthorized access, use, or disclosure.
It also requires companies to appoint a Data Protection Officer (DPO) if the company processes data on a large scale or if the company processes special categories of data.
GDPR also requires companies to report data breaches to the Information Commissioner’s Office (ICO) within 72 hours of discovery, and if necessary to the affected individuals.
It is important for small businesses in the UK to be aware of and comply with the GDPR and DPA 2018 regulations to ensure that they are valuing customer privacy and protecting personal information properly.